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[Account] Account erasing

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Post time 2020-6-3 10:59 PM | Show all posts |Read mode

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You've all probably by now read my posts regarding my hacked account. It's reached the point in which I've been in contact with the game CS  several times so that they can unbind the hacker and allow me to reclaim and secure my rightful account. Yet all they have done is send a terrible and confusing form with the correct and necessary information, (contrary to their claims of incorrect information) and yet not yet heard back, they'll  no doubtly telling me that they can't do anything about it.

My question is if I can't reclaim my account, can and will CS completely erase my account and all associated data/information if I request them to do so.
Post time 2020-6-4 07:33 AM | Show all posts

Hi, for now I doubt this will be possible. However, please send a screenshot of your conversation with the CS. I'll try to see what I can do to assist the retrieve process for your account
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