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[Query] Account retrieval

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Post time 2020-8-3 10:42 AM | Show all posts |Read mode

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I've been trying tor retrieve an account I lost from when I accidentally deleted the game. The game is asking for a verification code sent to an email that I deleted long ago and so I can't access this account. Is there any way to get around this?
Post time 2020-8-3 11:17 AM | Show all posts
Hi.. For Account Retrieval, I suggest you need to create a new account first
After creating a new account, go to in-game CS > Account Problem> Account Retrieval Form, fill it up with all the information it needs, then submit it and wait for a reply
make sure the new account that you have created has been binded to one of the social platforms (google/fb/vk) for the purposes of transferring your retrieval account

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