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[Account] hacked my acc

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Post time 2020-8-13 07:24 PM | Show all posts |Read mode

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plss unbind the email in my moontoon acc its not mine ineed my account plss help me!!! id:144385365(3230) ign:Beast?

Post time 2020-8-13 10:40 PM | Show all posts
Hello, sorry that ur account got hacked.

Plz read the following steps carefully.

How to recover lost account

What should I do if my account is stolen/lost?

If you suspect your account is stolen or someone is accessing your account without your consent, you can take these actions to ensure your account safety:

When you still can log in your account/game progress:

1. If you have connected to a Moonton account, we recommend that you immediately change the password and use the “Sign Out All Devices” function to unauthorize all other devices that have logged in your account. If necessary, you can also change the email connected to your Moonton account.

>> Tap the Avatar - Account - Account Center to find all the buttons for related functions.

 

2. If you have connected to a 3rd-party account, it is recommended that you go to that 3rd-party website and change password. Then do the following steps in MLBB: Tap the Avatar - Account - Account Center - Sign Out All Devices.

 

3. If your account is not connected to a Moonton account, it is highly recommended to do so for your account safety.

 

4. Please note that even if you have changed the password, the account hacker can still sign in your account until you use "Sign Out All Devices" to sign out your game account on other devices.

 

 

When you can no longer log in your account/game progress:

 

1. Contact our Customer Service immediately. (MobileLegendsGame@gmail.com)

 

2. After your account is successfully retrieved, make sure to take the following necessary actions when you log in, to protect your account safety: Change Password, Change Email, Sign Out All Devices. By

 

 


 

Post time 2020-8-13 11:58 PM | Show all posts
Hi, I have a problem, I transferred my account to my other mail address account was lost. I sent the form to customer service, and it's been two days and no response .
Post time 2020-8-14 01:22 PM | Show all posts
mlbboyuncusu replied at 2020-8-13 11:58 PM
Hi, I have a problem, I transferred my account to my other mail address account was lost. I sent the ...

Hi @mlbboyuncusu
Please be patient, they will respond within 7 days working at the latest
Also make sure that the information you provide is correct
Post time 2020-8-15 03:35 AM | Show all posts
Edited by AlyAoi at 2020-8-18 04:52 PM
Ncup.Ajh replied at 2020-8-14 01:22 PM
Hi @mlbboyuncusu
Please be patient, they will respond within 7 days working at the latest
Also mak ...

Sorry, until the account arrives, step reaction:). But why?. I gave them information, there's no way anyone but me would know. Now waiting 7 days is like punishment. It would take half a day if everyone did their job, I gave them the most important information that would make it easier to verify. I'm not interested in the forum, I don't want any technical information from here.
I know a gaming site spent a week trying to get my account back. Why, their own mistakes, they worked every day.

In this system, the birds bring the news.
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