Mobile Legends: Bang Bang

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[Crashing] Game not loading while on mobile data

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Post time 2020-9-8 02:39 AM | Show all posts |Read mode

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Is there any mod or dev willing to help out with my ongoing issue? I've opened up several tickets and post and couldn't get a proper reply. The game doesn't load while I'm connected via mobile data. Works on wifi. Tried all the things I could think of, from changing sims to reseting to factory default.

Username in game: -=vincesane=-
ID(Server): 661751277 (5238)
Device (OS): Android
Game client version: 1.5.10.553.1
Proof of SS/Video about how you triggered that bug:
Just stuck with the loading screen with the loading bar not even moving.
Date when it happened: I've been having this problem for as long as I can remember.


Would definitely appreciate if game dev or mod help out to fix this issue. Thank you.
Post time 2020-9-8 06:45 AM | Show all posts
Have you tried sitting it out for a while with mobile data?
 Author| Post time 2020-9-8 07:10 AM | Show all posts
Not sure what you mean by that.
Post time 2020-9-10 01:37 AM | Show all posts
Hello sorry for the inconvenience
try to do some of these tips might help
1. open the game without turning on your mobile data until a pop up system notice "connection not available", if it appears immediately turn on your mobile data and wait for the screen to load
2. install vpn (random vpn) and use it to login to the game, choose the nearest location from your countries
let us know if it works
 Author| Post time 2020-9-10 05:23 AM | Show all posts
Ncup.Ajh replied at 2020-9-10 01:37 AM
Hello sorry for the inconvenience
try to do some of these tips might help
1. open the game without t ...

Hi,

I've already done the first one before going to this forum. If in case the VPN works, what does that mean for my account? I'm not really comfortable using VPN.

Thank you.
Post time 2020-9-10 07:02 PM | Show all posts
vincesane replied at 2020-9-10 05:23 AM
Hi,

I've already done the first one before going to this forum. If in case the VPN works, what do ...

if vpn works, Then its probably an issue on your ISP or your APN setting thats Blocking you from MLBB app
but don't worry, we'll also submit this to be fixed
 Author| Post time 2020-9-11 09:43 PM | Show all posts
Ncup.Ajh replied at 2020-9-10 07:02 PM
if vpn works, Then its probably an issue on your ISP or your APN setting thats Blocking you from M ...

Thank you sir. It did work with vpn. And it's lagging. Please do submit a ticket to fix the issue. Would really appreciate it. Hoping to get an update in the future.

Thanks again.
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