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[Other Bug Report] cyclops glitch

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Post time 2020-12-25 04:18 AM | Show all posts |Read mode

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cyclop's second skill cant hit hanzo's main body when hanzo is in his alt i found this out today when i was playing ranked which made us lose u can easily test this out yourself.
 Author| Post time 2020-12-25 07:55 PM | Show all posts
Edited by Kathey at 2020-12-26 10:26 PM
Ncup.Ajh replied at 2020-12-25 07:54 PM
Yup.. (1.5.38.588.1) is current game client version and (role: bla-bla-bla) is your game ID

oh ok i need to screen record ok thx
Ncup.Ajh replied at 2020-12-25 07:54 PM
Yup.. (1.5.38.588.1) is current game client version and (role: bla-bla-bla) is your game ID

ok got the video ill make a new post
Post time 2020-12-25 01:45 PM | Show all posts
Hello @yaoting

if its really a bug on hero cyclops, make sure to save the replay of that match first and then you can provide the information with proofs following our Bug Report Guide, so we can submit it for fixing
 Author| Post time 2020-12-25 05:16 PM | Show all posts
Edited by Kathey at 2020-12-26 10:24 PM
Ncup.Ajh replied at 2020-12-25 01:45 PM
Hello @yaoting

if its really a bug on hero cyclops, make sure to save the replay of that match firs ...

ok ill repost this then
Ncup.Ajh replied at 2020-12-25 01:45 PM
Hello @yaoting

if its really a bug on hero cyclops, make sure to save the replay of that match firs ...

wait how u find out what phone u got i dont remember i know it sony xperia but dunno wht model
Post time 2020-12-25 05:47 PM | Show all posts
yaoting replied at 2020-12-25 05:33 PM
wait how u find out what phone u got i dont remember i know it sony xperia but dunno wht model

maybe every device is different in order to check its model but the method may be the same as usual
try checking on your phone settings -> device info/about phone.  then you will see your device model
 Author| Post time 2020-12-25 07:08 PM | Show all posts
Edited by Kathey at 2020-12-26 10:25 PM
Ncup.Ajh replied at 2020-12-25 05:47 PM
maybe every device is different in order to check its model but the method may be the same as usua ...

ok i got all the info but i just need to know how to download replays
Ncup.Ajh replied at 2020-12-25 05:47 PM
maybe every device is different in order to check its model but the method may be the same as usua ...

also is this the client or just the game ver?. 1.5.38.588 role: 516226813
Post time 2020-12-25 07:54 PM | Show all posts
yaoting replied at 2020-12-25 07:10 PM
also is this the client or just the game ver?. 1.5.38.588 role: 516226813

Yup.. (1.5.38.588.1) is current game client version and (role: bla-bla-bla) is your game ID


for footage of the match when the bug occured
1. You need to "Save" the replay of the match first to your in-game replays.
2. once saved on "My Replays", tap on the down direction icon to see the match
Screenshot_20201225-183250.jpg
Screenshot_20201225-183337.jpg
3. Use any screen recorder app that available on Google Play Store, use it to record the moment when the bug occurs
4. After that you can upload the video on your social platforms such as YouTube, Google Drive, and so on.  and the Last is provide the link here as proof of the bug

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