Mobile Legends: Bang Bang

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[Complaint] Terrible customer service

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Post time 2021-3-29 01:05 PM | Show all posts |Read mode

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I have a problem posted here
https://forum.mobilelegends.com/forum.php?mod=viewthread&tid=83153&extra=page%3D1

I've been contacting customer service since yesterday and they are not even trying to understand my problem
Post time 2021-3-30 11:55 PM | Show all posts
evoj replied at 2021-3-30 08:59 PM
They already stopped responding. Getting help here is also a waste of time

There are no customer service on Forum, you can contact our other moderators on different platform, their answers will be similar to our answer.

We're all a community of users and players that play Mobile Legends.

Therefore, we don't have any authority in helping you get your diamonds back and such.

Thanks for understanding.
 Author| Post time 2021-3-29 08:40 PM | Show all posts
FFS!! I have 2 customer service representative that just keeps repeating their replies! They are not even trying to understand my concern!!!!!

Post time 2021-3-29 09:01 PM | Show all posts
there is no CS its all AI robot reply .. forget it
 Author| Post time 2021-3-29 09:21 PM | Show all posts
ANY REAL GAME SUPPORT HERE?
Post time 2021-3-30 09:50 AM | Show all posts
previously, they said the response was slow due to many cases of hacked accounts, but until now it remains trashy and slow
 Author| Post time 2021-3-30 08:59 PM | Show all posts
Edited by evoj at 2021-3-30 09:03 PM

They already stopped responding. Getting help here is also a waste of time
 Author| Post time 2021-3-31 08:17 AM | Show all posts
Kathey replied at 2021-3-30 11:55 PM
There are no customer service on Forum, you can contact our other moderators on different platform ...

Then I am right. Getting help here is a waste of time
Post time 2021-4-1 08:24 AM | Show all posts
CS are not human!! They are trained seals who pick balls from a pool and throw random premade answers
 Author| Post time 2021-4-1 02:54 PM | Show all posts
How do you end the chat with customer service? I'm tired of clowns
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