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[Complaint] Missing Franco skin from being Starlight Member

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Post time 2021-4-7 08:34 PM | Show all posts |Read mode

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I have recently purchased starlight member and got the Franco skin when I am lvl2. However, when I relog the skin can't be used and show that I need to purchase it. Please fix it.
Post time 2021-4-7 08:54 PM | Show all posts
Please contact customer service in-game regarding this issue. Thank you!
Post time 2021-4-7 10:27 PM | Show all posts
The skin you got is his painted version of the skin. If you don't own the default skin, you cant use it.
 Author| Post time 2021-4-8 05:42 PM | Show all posts
seimz replied at 2021-4-7 10:27 PM
The skin you got is his painted version of the skin. If you don't own the default skin, you cant use ...

That made so much sense, thanks man!
Post time 2021-4-9 10:00 AM | Show all posts
seimz replied at 2021-4-7 10:27 PM
The skin you got is his painted version of the skin. If you don't own the default skin, you cant use ...

So you need to have the skin first for the painted skin to work? So it is a skin for a skin? haha
Post time 2021-4-13 11:51 PM | Show all posts
Painted skin can't be used if you don't have the original skin
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