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[Payment-Contact Customer Service] lost my permanent karina phantom blade skin

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Post time 2021-4-27 03:40 PM | Show all posts |Read mode

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Edited by BabuLohar at 2021-4-27 03:50 PM

Lost my permanent karina phantom blade skin today. just bought it for 60 rare skin fragments yesterday. today, i bought another one of her skin, spider lily  for diamonds and now i can access spider lily but her phantom blade skin i bought is not available anymore. it asks me to buy it when i just did that last night.  i don't want to buy the same skin again.
Post time 2021-4-27 07:54 PM | Show all posts
Hello, please contact customer service and click on payment problem and click on my in-game item is lost and provide whatever information or screenshots you could.

Thank you!
Post time 2021-4-28 05:50 AM | Show all posts
Hope you get it back soon
Post time 2021-4-28 04:02 PM | Show all posts
Maybe you bought the painted skin. Painted skins won't work if you don't have the original skin. Just maybe.
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