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[Advance Server] CRASHING ON LATEST UPDATE!!!

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Post time 2021-5-11 09:56 PM | Show all posts |Read mode

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Edited by ToRnFlesH at 2021-5-12 06:36 PM

Is anyone else having this problem?

After the new update (), my phone hangs after a few seconds into the game. This actually happened earlier in the advance server (which I've already file a complaint with mlbb cs but have yet to get a response after giving my feedback). I'm currently using Samsung Note 20 Ultra 5G (SM-N986B/DS) with Exynos 990. I think this happens with my phone only as I have a few other friends playing this but I'm the only one using this phone model and ther rest are all fine with their own phones.

The problem is still the same even after I've tried many ways.

1) Restarting the phone
2) Clearing cache
3) Clearing Data
4) Uninstall & reinstall the game

I have actually madea short screen recording on this problem but I can't seem to upload it here. Need someone to help me on this also
Post time 2021-5-11 11:28 PM | Show all posts
Sorry for the inconvenience. Does it crash only in adv server ? Might be due to server overload in adv servr, glad that u reported it to CS. Will be moving this to 'bug report' section. Hope it gets fixed soon.
Post time 2021-5-12 01:25 AM | Show all posts
Hello. This issue has been already reported please be patient, will be back with updates soon
 Author| Post time 2021-5-12 01:39 AM | Show all posts
Edited by Kathey at 2021-5-15 10:52 PM
seimz replied at 2021-5-11 11:28 PM
Sorry for the inconvenience. Does it crash only in adv server ? Might be due to server overload in a ...

No. Now it is happening in normal server. I just can't tap on anything after a few seconds into the game.

shinee. replied at 2021-5-12 01:25 AM
Hello. This issue has been already reported please be patient, will be back with updates soon

Thank you.

I have also emailed to montoon but they are replying me with generic answers.
Anonymous user  Post time 1970-1-1 08:00 AM
post_deleted
Post time 2021-5-12 09:12 AM | Show all posts
I have actually made a short screen recording on this problem but I can't seem to upload it here. Need someone to help me on this also


You can upload the video in YouTube and post the link here

There is a thread about embedding YouTube videos https://forum.mobilelegends.com/ ... hread&tid=74868
Post time 2021-5-12 09:41 AM | Show all posts
I have the same problem.
After login on game, 5 seconds later, the screen freeze and cant do anything.
This is happening since the Phoevus patch.
Cant do anything on game, and im losing daily rewards and stuff kike that.
Any answer to this???

Comments

Hei, can you leave me your ingame ID and phone model please  Post time 2021-5-12 02:25 PM
 Author| Post time 2021-5-12 12:00 PM | Show all posts
568718193 replied at 2021-5-12 09:41 AM
I have the same problem.
After login on game, 5 seconds later, the screen freeze and cant do anythin ...

Yes I feel you bro... luckily for me, I have another device I can log into. Otherwise I'll loose all that plus my daily crystal aurora subs...

Just asking, what ohine model you using? Same as mine?
Post time 2021-5-12 02:25 PM | Show all posts
If you still experience this issue, please leave me your ID and phone model so I can forward them to devs~
Post time 2021-5-12 04:18 PM | Show all posts
Hi,

I am also currently facing this issue. 10 seconds after opening the game it freezes when updating/checking through the updates (the green orb that shows update progression). And nope, none of the generic tips for repair/reinstallation helps. Seems to affect a number of android phones.

SPECS
Phone Model: OPPO Reno4 Pro (CPH2109)
90Hz Borderless Sense Screen
65W SuperVOOC 2.0
AI Color Portrait
960fps Smart Slow-motion Video
Qualcomm Snapdragon 720G
7.7mm Ultra Slim Body

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