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Author: Artemis20
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[Complaint] Can’t receive any Sign-in Verification in e-mail

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Post time 2021-5-16 03:57 PM | Show all posts
I guess there is a delay which should be fixed soon since it's not possible to sign in with a code that is valid for 10 minutes but receive it 1 hour later.
I believe moonton is already working on a fix.
Post time 2021-5-16 05:25 PM | Show all posts
Sign in code recived 24 hours later Can't even change my password, some unknown error...GG MOONTON
Post time 2021-5-16 08:41 PM | Show all posts
Can anyone Help me. i cant access may account too please me
Post time 2021-5-16 10:35 PM | Show all posts
Experienced this since earlier 12 pm pst up until now no progress im scared I’ll lose my account
Post time 2021-5-17 12:02 AM | Show all posts
I have experienced this since 5 days ago. Locked up from my own account. Can not report it to the customer service, sicne they don’t have the form.
Post time 2021-5-17 10:55 AM | Show all posts
I'm also experiencing this issue. Yesterday, I was receiving the confirmation email a few hours after. I've just receive bulk of emails today which I believe came from the times I tried to login last night.

Account ID:316319756
Post time 2021-5-17 12:07 PM | Show all posts
When will this issue be fixed? I'm missing out on a lot of events.
Post time 2021-5-17 12:15 PM | Show all posts
I got to switch my acc now. Apparenty, receiving the code for yesterday's code seems to work as long as it is within 10 mins of receiving the email or idk i'm not sure but it worked!!
Post time 2021-5-17 08:52 PM | Show all posts
Switching accounts on 15.05.2021. was highly delayed so some of us missed many awards. Yesterday and today all works normal. GG Moonton
Post time 2021-5-18 09:51 PM | Show all posts
Hey guys..
we apologize for the inconvenience, especially the issue of email verification code during the 515 eparty event which makes you guys probably missed lots of event
but now the issue has been solved
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