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Author: Artemis20
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[Complaint] Can’t receive any Sign-in Verification in e-mail

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Post time 2021-5-20 12:59 PM | Show all posts
Edited by tangster03 at 2021-5-20 01:04 PM
Ncup.Ajh replied at 2021-5-18 09:51 PM
Hey guys..
we apologize for the inconvenience, especially the issue of email verification code duri ...

So what about the events? We should get compensation of some kind or at least extend the events. Since I started this game on September 2019, I never missed big events. Because of this issue, I missed so many things from May 13 until May 18.

I missed:
* May 15th event where you have to log in from last year (capsule)
* I have missed the discounts on the collector skin of Yu Zhong
* I have missed plenty with the various 515 events
* The tasks for the party box event

I spent too much in this game.

I have 405 skins, with all the heroes, with more or less 35 statues.

The people of Moonton should do something for us as it is not our faults that we enable the sign in codes for the secondary device. That is bugged by the way, when you logged in on a device, relogging on the same device should not ask for the code as it should already be saved on its memory about the device.
Post time 2021-5-20 01:01 PM | Show all posts
Ncup.Ajh replied at 2021-5-18 09:51 PM
Hey guys..
we apologize for the inconvenience, especially the issue of email verification code duri ...

And to add, the CS of Moonton has a very very bad service. I even doubt that there is a Customer Service.
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