Sign In Verification

Arnhie.Gatbonto · Post time 2021-5-30 11:34 PM

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Edited by Arnhie.Gatbonto at 2021-5-30 11:40 PM

Good Day

Can i ask for assistance cannot log in my account to my new device due to sign in verification . Cannot recieve the code i already email to moonton and its already 5 days still no response can someone help me or help me what i need to do . Thank you in advance

Kathey · Post time 2021-5-31 01:15 AM

Hello, the verification code issue has been fixed according to developers.

Please double check your spam/trash/junk folder for the verification code if possible.

If still not seen, please also check if your email is the same email as the email you used for your moonton account.

Ncup.Ajh · Post time 2021-5-31 01:42 AM

@Arnhie.Gatbonto

can you provide your in-game ID & Server?

Arnhie.Gatbonto · Post time 2021-5-31 04:41 AM

Ncup.Ajh replied at 2021-5-31 01:42 AM
@Arnhie.Gatbonto

can you provide your in-game ID & Server?

In Game ID : 196160332
SERVER :3183

Still cannot get the code

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