Mobile Legends: Bang Bang

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[Complaint] Can't open the game

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Post time 2021-10-4 11:12 PM | Show all posts |Read mode

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Hi, my friend recently updated their game on google play store and now the game doesn't open. It just shows a black screen and nothing more. They have cleared the cache already and still doesn't work. Is there a fix to this?

Post time 2021-10-5 03:06 AM | Show all posts
Hi @AzureZest

tell your friends to try reinstalling the game
Post time 2021-10-6 03:26 PM | Show all posts
better reinstalling
Post time 2021-10-6 06:21 PM | Show all posts
Edited by Scyther1 at 2021-10-6 06:23 PM

Hi @AzureZest ,

I completely understand how your friend feels about the difficulties that he or she is having, but I just wanted to let you know that your message is very important because it's possible that other players are having similar issues to your friend.

Here are the following solution that might help.
1. Make sure that you have internet connection.

You have said that your friend installed the game, if you are using mobile load, probably that the installation consumed all of your data.

2. Try to clean the cache of the game.
I've understand that you have clean your cache already, but this solution is for general especially to players who are experiencing the same problem.

3. Reinstall the game.
If the other two options listed above doesn't work, kindly consider reinstalling the game.

If the issue still persist, kindly reply to this post.


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