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Author: Draxx11
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[Complaint] Banned account!

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 Author| Post time 2021-11-1 06:33 PM | Show all posts
Yuxina replied at 2021-11-1 06:13 PM
Hello Draxx11 !

I'm sorry to you. My friend had this same problem but it was a bug... !

if i  contact the CS! thru there Gmail account i always receive a "AUTO REPLY" almost 2 weeks now
Post time 2021-11-1 06:13 PM | Show all posts
Hello Draxx11 !

I'm sorry to you. My friend had this same problem but it was a bug... !
He contacted CS and after it account has been unlocked !

Good Luck !
Post time 2021-11-1 05:49 PM | Show all posts
Edited by Scyther1 at 2021-11-1 05:54 PM
Hi @Draxx11 ,

First of all, thank you for reaching out and letting us know. I really feel sad about the issue that you have encountered, but I want you to know that we're here to help you.


However, I have noticed that you've sent an appeal already and since the appeal result is still "Verifying", then you need to be patient.

Currently, the only thing that you can do is to wait, and I want you to know that Customer Service is doing its job to help you.  

~ Greetings!


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