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[Other Bug Report] Update And Login Bug Appstore

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Post time 2021-12-3 12:06 PM | Show all posts |Read mode

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It's been 3 days.
When I open the game it's keep asking to "Update." When I go to Appstore there is nothing like "Update" The only Option is "Open." And when I trying Open via Appstore the game asking again to update. I already updated 1 Week ago, newest version (1.6.35.693.1) with Valentina Pict.

I try reinstalling both data and app but no working, Swiping down on my profile Appstore. It's not working. And when tell myfriend, who use Android the game run properly. I use Ipad 2017 late. This case similar with https://forum.mobilelegends.com/forum.php?mod=viewthread&tid=39331

I tried to report but the email official ml, and the email unsending cuz over quota or whatever.

Any thoughts?
 Author| Post time 2021-12-3 12:10 PM | Show all posts

Post time 2021-12-3 06:32 PM | Show all posts
Hello, Sorry to hear about your bad experience.
Firstly, the images you have uploaded arent being shown, can you please reupload them or add links.

Can you also make sure to check if your Appstore, IOS version are fully updated.
Finally, one of my collegues will collect the bug but I will also make sure to escelate the issue with my lead to be looked upon asap.

We hope that this issue will be resolved soonest!
Have a great day ahead!
 Author| Post time 2021-12-4 07:49 AM | Show all posts
The screen shot.

3. no update.

3. no update.

2. ask me to update

2. ask me to update

1. the game after i click open

1. the game after i click open
 Author| Post time 2021-12-4 07:52 AM | Show all posts
I trying to login many time, in different time but still nothing happen.
 Author| Post time 2021-12-4 07:54 AM | Show all posts
this morning. still though.
C95974C9-6E9A-46D1-A322-0D6E5844FDDE.jpeg
 Author| Post time 2021-12-4 07:58 AM | Show all posts
on profile button also nothing. (can't upload cuz privacy)

version history.

version history.
Post time 2021-12-5 08:26 PM | Show all posts
Try restarting your phone, if that doesn't work you can try to delete app and download it again
Post time 2021-12-6 11:19 AM | Show all posts
Hello there! To resolve the issue, please follow the steps below:

1. Open the iOS App Store and tap your profile picture in the top right corner.
2. At the bottom of this page you’ll see a list of available app updates or recently updated apps.
3. Pull down on the page to refresh the list so it’s up to date.
4. Find the MLBB app in the list and tap Update to download the latest version of the MLBB app
Post time 2021-12-6 01:02 PM | Show all posts
It is the problem of iOS system. I searched iOS App Store shows “Open” instead of “Update” on Google and found some solutions.

Go to Settings -> iTunes & App Store -> AppleID -> Sign out.
Close the App Store app (double-click home button, swipe up on App Store), and restart the phone -- but instead of holding the power button and shutting down "cleanly", hold the power and home buttons until it powers off. Power it back on.
Settings -> iTunes & App Store -> Sign In. See if you get the same results.
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