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[Request] I cannot log in to new device

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Post time 2021-12-31 12:49 AM | Show all posts |Read mode

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Hello there.i want to ask a question my account was recovery finish.but I cannot log in account to be device it's say the account was enabled device lock .how to fix


Post time 2021-12-31 03:53 PM | Show all posts
The only way is to contact customer service sadly as we do not have access to any power ingame or did they ask you to do a recovery?
Post time 2021-12-31 10:59 PM | Show all posts
as my colleague said
but if you still have access to your old device with that account, try logging into it because device lock feature is only available on advanced server for now and you need to turn it off
 Author| Post time 2022-1-10 06:13 PM | Show all posts
It's works thank you
Post time 2022-4-27 12:21 AM | Show all posts
Hello kokophone same error
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