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Yeah, moontoncshelp@gmail.com is fake. It just that it is the first time I filled the retrieve form, so I thought it is a reply from moonton. Then, I give my id, server and receipt to the fake email. After that, I got a reply from in game support like two days after I received the fake email.Customer support in game can't help me since they just follow the procedure. Since I am paid player, they should at least help me with this.I spent around 800usd by now. If customer support can't help me, then who can? |
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