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[Query] Accounts in danger

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Post time 2022-1-16 05:47 PM | Show all posts |Read mode

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Hi,

I have a message which I attach as a picture here.

I get message in advance server when try to use the vanguard to recharge, that my account in danger and have to contact customer service, i try to contact them but i only get automatic replys with no solution.

what can I do to solve this?
recharge error.png
Post time 2022-1-17 07:35 PM | Show all posts
This usually happens if you played your account from another device or on a new device or relogged it in again after a while. Just play Ranked Matches and you should be fine. Make sure to secure your account as well in any case.
Post time 2022-1-16 05:53 PM | Show all posts
Post time 2022-1-16 09:03 PM | Show all posts
Hello

you need to play 5-10 ranked games, then try again to recharge
 Author| Post time 2022-1-17 06:05 PM | Show all posts
MightyMamba replied at 2022-1-16 05:53 PM
You might find this helpful.

https://forum.mobilelegends.com/forum.php?mod=viewthread&tid=55167

Thank you, I tried that but did not work.
 Author| Post time 2022-1-17 06:06 PM | Show all posts
Ncup.Ajh replied at 2022-1-16 09:03 PM
Hello

you need to play 5-10 ranked games, then try again to recharge

Hi,
I will try that today, Thank you.
 Author| Post time 2022-1-23 08:46 PM | Show all posts
Thank you all for your help.

I just played 1 ranked match and after that i was able to recharge
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