Mobile Legends: Bang Bang

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[Payment-Contact Customer Service] my diamonds were taken from me

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Post time 2022-2-24 06:14 AM | Show all posts |Read mode

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So to first explain for the event I bought 9.99 worth of diamonds to get the free tickets to spin
After I purchased I never got my diamonds so I contacted Apple support to refund me.
They refunded my money and told me to buy again
I then bough $0.99 worth of diamonds and I got them so after I bought 9.99 again and got my diamonds
Today I get 2 mails and got a lot of my diamonds taken away
So I just refunded my $9.99 and my $0.99
But you guys took away my $9.99 that I bought when the event quest first came out
So I don’t want to contact Apple support again and get a refund on that also

my diamonds i have was from the first time of me buying 9.99 = 500 diamonds when the event quest fir ...

my diamonds i have was from the first time of me buying 9.99 = 500 diamonds when the event quest fir ...
 Author| Post time 2022-2-24 06:17 AM | Show all posts
 Author| Post time 2022-2-24 06:18 AM | Show all posts
i also have my bank records showing i paid
i just want my diamonds back that was taken from me
 Author| Post time 2022-2-24 07:39 PM | Show all posts
1-2 days and 0 response..... dm 3 mods to help and 0 response .... 36 views but 0 response...
Post time 2022-2-24 08:59 PM | Show all posts
That really is a shame
Post time 2022-2-24 10:19 PM | Show all posts
Did you have the receipt of the diamnds you recharged and taken away? If so, you can contact MLBB customer service in-game, they will ask for the receipt and you'll get the diamnds after you show proof. Hope you get your diamnds back.
 Author| Post time 2022-2-25 12:58 AM | Show all posts
seimz replied at 2022-2-24 10:19 PM
Did you have the receipt of the diamnds you recharged and taken away? If so, you can contact MLBB cu ...

i have multiple receipts
all i get are questions from ingame support  
Post time 2022-3-2 01:20 AM | Show all posts
Memekingpanda replied at 2022-2-25 12:58 AM
i have multiple receipts
all i get are questions from ingame support

Please share your id and server id so we can check it
Post time 2022-3-5 03:57 AM | Show all posts
Memekingpanda replied at 2022-2-24 07:58 PM
i have multiple receipts
all i get are questions from ingame support

Hello,
if your problem has been solved kindly inform us, if not please provide us with your ID and server ID which you can find in your profile section next to your in-game name so we can assist you furthermore.
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