Hello and Good day!
We apologize for the inconvenience. Please do try this troubleshooting steps to resolve the issue.
-Turn the speed mode off and on
-Clear cache the game by going to in game settings > network test > cache clearing
-Restart your network or device
-Make sure the phone is not overheating as it affect the performance of the device or your phone
-Change network into a stable Wi-Fi connection in case you are using 4G (4G is not optimal for the game)
-Check if there is any available 5G connection in your area as 5G is faster
If this still doesn't work then please contact the customer services in game. Here are the steps to report the issue to them.
Internet and performance issues > Encounter lag issues high ping while playing > feedback form on lag. Then Fill out the form.
Thank you and have a wonderful day!
Which server are you on? Must have crossed with a usa server. Try using a vpn and see it works. Do include your ID(server id), game version, when does it occur.
Game version 1.6.58.7191 and ID158823819( 2802)
Or 154887309(2786), everytime I connected to wifi With VPN I can get 50-80ms but it's not stable and always spike. The only solution is using mobile data,