Is this bug or what?

Doldrums

Hi I need some help, two days ago I changed my server to the test server because I want to know whether my account is still usable or not there. Turns out that the account still exist but I can't get past the tutorial session because of a bug that makes me cannot choose the button for completing my tutorial. So what should I do? I've tried reinstalling the apps but it still can't get out from the test server. Here's the screenshot of the app versionUser id: 118041470Server: 57006

And here's the screenshot of the app version. Thanks for the help

Ncup.Ajh

Hello, can you provide a screenshot proof of the tutorial that got you stuck in there

Elva.Zhang

There is the problem that some players encounter this issue. Devs are solving. I have switched your account to original server 2596 back. Sorry for the inconvenience.

Doldrums

Ncup.Ajh replied at 2022-3-28 05:14 AM
Hello, can you provide a screenshot proof of the tutorial that got you stuck in there

Hey I got no screenshot but here's the screen record of the bug https://youtu.be/VLCf-XgBbFA

Doldrums

Wow thanks a lot

Hazeeq

Pls help my acc got stuck too https://youtu.be/IJ_xzqRMCsg

imAldric

Hazeeq replied at 2022-3-31 08:49 AM
Pls help my acc got stuck too https://youtu.be/IJ_xzqRMCsg

Can you please send your ID, Server, IGN and Version.

Sorry that your're facing it but we can hopefuly get it sorted for you as soon as we can.