Mobile Legends: Bang Bang

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[Crashing] constant freezing after new patch

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Post time 2022-4-13 05:01 PM | Show all posts |Read mode

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I encounter constant freezing after the latest patch which involve new 515 event. the app freeze and I have to keep restarting the app. sometimes the app freeze but the background bgm is still playing.

there is no problem with any of previous patches and my phone is samsung note 20 ultra so the phone should be able to handle the game. this is the only app that has the freezing problem.

have done all the steps listed below but still cannot solve the problem.
1. Restart your game and device
2. Clear your game cache
3. Force stop the game
4. Make sure your game is updated to the latest version from the play store/app store
5. Make sure you have a stable internet connection (you may try switching from wifi to mobile data or vice versa when logging in)
6. Turn airplane mode on/off when logging in
7. As a last resort, please reinstall the game

please ask moonton to fix this patch. thanks.

Post time 2022-4-15 11:29 AM | Show all posts
Edited by C4lam1tyG0D at 2022-4-15 12:01 AM

We'll forward this problem to the dev, please be patience while the bug is fixed. Thank you :)
Also, please leave in your ID and server and follow the bug report guide for better performance at solving the issue at hand.
Post time 2022-4-20 06:24 AM | Show all posts
Hi @TheBlackDragon could you please leave your ID and Server ID for further assist
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