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[Login] Temporarily unable to switch accounts

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Post time 2022-4-25 02:10 PM | Show all posts |Read mode

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The account has enabled device lock. Cannot log in to the account on the current device. If you have any questions, please contact us via Customer Service.
 Author| Post time 2022-4-25 02:10 PM | Show all posts
Please someone help me
Post time 2022-4-25 05:41 PM | Show all posts
Hello, the prompt appeared because you've been trying to connect to your account with different devices, not your usual devices.
Have you contacted CS? If not, please do contact them and they will be able to help you with it. Please note that it may take 1-10 days so please be patient with it.
Hope this helps~
Post time 2022-4-26 12:42 AM | Show all posts
I experience this once i wait for like 24 hours and it went thru, if this doesnt work better to contact customer support
 Author| Post time 2022-4-26 07:30 PM | Show all posts
I contacted CS and they said I could log in in 24 days, but I could not.

 Author| Post time 2022-4-26 07:31 PM | Show all posts
Now 26day no unlock sir
 Author| Post time 2022-4-26 07:33 PM | Show all posts
Customer service say 2022-4-24 unlock device but 2022-4-26 no unlock device sir
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