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The account has enabled device lock. Cannot log in to the account on the current device. If you have any questions, please contact us via Customer Service.
Hello, the prompt appeared because you've been trying to connect to your account with different devices, not your usual devices.
Have you contacted CS? If not, please do contact them and they will be able to help you with it. Please note that it may take 1-10 days so please be patient with it.
Hope this helps~