Mobile Legends: Bang Bang

 Forgot password?
 Register now.
View: 774|Reply: 5
Collapse the left

[Complaint] Please take this matters seriously and fix it!

[Copy link]
Post time 2022-6-7 09:16 AM | Show all posts |Read mode

Sign up now, Make more friends, Enjoy with more features, Let you easily Fun Community.

You have to Login for download or view attachment(s). No Account? Register

x
After getting sued, all the customer service in-game itself suddenly only can assist the players by replying “hi, how can we help?”  Thats all. After that the players will not get any response at all and they did and will not replying or neither be assisting the players. And also some countries did not have many players liked Southeast Asia. Some countries for example thailand. after 1 am until 5 or 6 am in their time-zone, there will be not much than 5 or 8 players will be playing or go into matchmaking. So that kind of matters will making the players always playing agains same players about 4-5 matches. But moonton wont even know about that and dont also bother to acknowlegde. They just without any hesitation go banning the players account for 30 days. When asked for clarification, they just replying using auto-reply via email again and again with the notice about how to contact the customer service in game. Ive got proof for this matters and few of the players already mention about this to moonton via mobilelegendsgame@moonton.com but they just ignore it. Thailand MLBB comunnity will decide whether they will make it public about moonton workers and the broken systems of the game. Thanks
Post time 2022-6-7 12:05 PM | Show all posts
What do you mean by "Thailand MLBB comunnity will decide whether they will make it public about moonton workers and the broken systems of the game."?
Is it going to be public news in Thailand?
Post time 2022-6-7 03:23 PM | Show all posts
Well its the system
Post time 2022-6-8 08:43 AM | Show all posts
yes they are the busiest CS in the world, based on the acknowledgment of all the moderators here.
Since they ae handling lots of request everyday it might take a little time for them to reply.
That's the default answer from the moderator
Post time 2022-6-8 10:32 AM | Show all posts
First time dealing issue with CS?
 Author| Post time 2022-7-8 03:38 PM | Show all posts
lesfo replied at 2022-6-7 12:05 PM
What do you mean by "Thailand MLBB comunnity will decide whether they will make it public about moon ...

they want to grow more but what is it to grow if the systems already broken?
You have to log in before you can reply Login | Register now.

Points Rules

Mobile Phone Version|Dark Room|Mobile Legends: Bang Bang Official Forum

2022-10-4 04:25 AM GMT+8

Powered by Discuz! X3.4

© 2001-2013 Comsenz Inc.

Quick Reply To Top Return to the list