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Author: riftrift
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[Complaint] Verification code help

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 Author| Post time 2022-8-15 10:22 PM | Show all posts
Elva.Zhang replied at 2022-8-15 12:03 PM
I checked the accounts records then found that both accounts are bound to moonton accounts without ...

Also you say that I have not bound my account to emails so why I can still reset my passwords, when i use option "Forgot password" then i see the reset password mail within  seconds without problem on my email but verification code not
Post time 2022-8-16 11:07 AM | Show all posts
riftrift replied at 2022-8-15 10:22 PM
Also you say that I have not bound my account to emails so why I can still reset my passwords, whe ...

I just got confirmation from devs. Your accounts are bound to Moonton email addresses. And all the verification codes are sent to you, some are sent to inbox while some are sent to spam box. Please check whether your email adresses are the right ones. mud*****************5-91@o2.pl and mud*****************5_91@o2.pl
 Author| Post time 2022-8-17 03:52 AM | Show all posts
Elva.Zhang replied at 2022-8-16 11:07 AM
I just got confirmation from devs. Your accounts are bound to Moonton email addresses. And all the ...

yes these email are correct still and none of them gets any codes anywhere, can we try changing email to dopalacz92@hotmail.com and see if it works here? or turn off verification code while logging in for these accounts?
 Author| Post time 2022-8-22 12:47 AM | Show all posts
Elva.Zhang replied at 2022-8-16 11:07 AM
I just got confirmation from devs. Your accounts are bound to Moonton email addresses. And all the ...

Hi any updates please?
Post time 2022-8-25 12:51 PM | Show all posts

Devs say you should have got all the verification code. If possible, please take several screenshots to show your two email addresses, two inboxes and two spam boxes. So that I can report to devs for checking again.
Post time 2022-8-25 12:51 PM | Show all posts
Elva.Zhang replied at 2022-8-25 12:51 PM
Devs say you should have got all the verification code. If possible, please take several screensho ...

You can send the screenshots to me by private message.
 Author| Post time 2022-9-3 04:05 AM | Show all posts
Elva.Zhang replied at 2022-8-25 12:51 PM
You can send the screenshots to me by private message.

Hi thanks for help again, i have sent you on PM the proof that it still doesnt show up on my emails please get back to me when you receive any updates
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