I think if you play support in this elo, you're going to have a bad time. You need proper DPS to pull you out.
Having just jumped on my alternative account to help my friend out of epic, the whole division is honestly awful.
You got people who think they're good, but they're not and super toxic.
You got the new players who are GM's teamed with their epic friends and they're just clueless trying to learn game mechanics. Then you've got other smurfs who are carrying their team mates - it ends up being Smurf vs Smurf.